Introduction

Frame Glazing is committed to protecting and respecting your privacy. This policy explains how we collect, use and protect your personal information when you contact us or use our website.

By using our website or contacting us, you agree to the terms of this Privacy Policy.

What Information We Collect

We may collect and process the following information:

- Your name

- Phone number

- Email address

- Address (if provided for quotes or installations)

- Any information you provide when completing a contact form or requesting a quote

We only collect information that is necessary to provide our services.

How We Use Your Information

We use your information to:

- Respond to enquiries

- Provide quotes

- Arrange installations or services

- Communicate with you about your project

- Improve our services

We do not sell, rent or trade your personal information to third parties.

How We Store Your Information

Your information is stored securely and only accessed when necessary. We take reasonable steps to protect your data from loss, misuse or unauthorised access.

We retain personal data only for as long as necessary to fulfil the purposes it was collected for or to meet legal requirements.

Sharing Your Information

We may share your information with trusted third parties only where necessary, such as suppliers or contractors involved in your project. We will never share your information for marketing purposes without your consent.

Your Rights

Under UK data protection law, you have the right to:

- Request access to your personal data

- Request correction of inaccurate information

- Request deletion of your data (where applicable)

- Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

Cookies

Our website may use cookies to improve user experience and analyse website traffic. You can choose to disable cookies through your browser settings.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Frame Glazing
Email: [email protected]
Phone: 01296 796 566

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.